Refund policy
Easy 14 days refund or replacement.
If a wrong or damaged product is delivered, then it has to be informed to us with images within 14 days after delivery. We will initiate a refund or send the replacement product accordingly.
Terms and conditions
Please read the below points to understand the expressions under each circumstance before you have a wonderful shopping experience.
Definitions
While reading further, you may find several words which convey specific meaning:
The use of this website, its services and tools are all governed by the below mentioned terms and conditions. If you make any transaction through this website, you shall undergo policies that are applicable to the website. If you transact with this website means you are contracting with treevayu.com and you shall follow the duties with this company.
Please note that wherever is mentioned as “you” or “user” shall be considered as the member of the website who registers with Treevayu.com and provides his/her data using the computation systems. Treevayu allows its users to surf or make purchase from this website without registration process. The term “we”, “us”, “our” means the company or treevayu.com
When you use this website including customer reviews, you are subject to guidelines, rules, policies, terms and conditions applicable to this website and its services. We reserve the sole right to modify, add, change or remove the portion or content of these Terms and Conditions without any notification. Hence, we request you to please keep visiting this page to understand the Terms & Conditions and also our Privacy Policy which is subject to change without notice. Please be certain that with the use of Terms & Conditions, we offer you limited privilege to enter this website and enjoy non-exclusive, non-transferable, personal account.
Limitations
Our shipments are carefully inspected before the items leave our warehouse, but if you are not satisfied with your purchase, please follow the instructions below:
Severance
Warranty
As per the license, the goods that are to be delivered should resemble to the description mentioned by the seller on the website or the buyer has to give approval for any change
Price, Payment and Delivery
Force Majeure
If the products are delayed or failed for any reason from the events or circumstances which are outside its reasonable control, neither of the parties will be held responsible for it (controls shall also include strikes, act of god, lock outs, accidents, breakdown of plant/machinery/shortage/unavailability of raw materials from a natural source of supply, and war). In such case, the party is entitled for the extension on delivery.
Governing Law and Jurisdiction
These terms and conditions shall only be governed by the law of India and any legal disputes/discrepancies will be heard or preceded in the jurisdiction of the Indian courts at Pune/Mumbai only
Membership Eligibility
Your Account and Registration Obligations
Communications
If you use treevayu.com or send emails to other data, communication or information to use, you are agreeing that you are communicating with us via electronic records and you agree to receive communications likewise. We may communicate with you via electronic records or any other mode of communication (electronic or otherwise).
Charges
Use of the Website
Your access to this website does not allow you to host, modify, display, Upload, transmit, publish, share, update any information which:
Contents Posted on Site
All graphics, designs, interfaces, photographs, logos, trademarks, sounds, computer code, music, artwork, visual interfaces, contents are all owned and controlled by us; licensed, copyright, trademark laws, and various other property and competition laws included. In this context, no content must be uploaded, copied, reproduced, posted, displayed, encoded, transmitted or distributed in any way
Other Businesses
Treevayu.com is not responsible for the products, actions, content and services on the Website that are connected to Affiliates and / or third party websites using Website’s APIs or otherwise. Treevayu.com may provide links to the third party websites of our affiliated companies and few other businesses for which, we are not responsible for evaluating or examining the products and services offered by them. We don’t endorse any third party website(s) or content.
Links
We appreciate links to the Website. User may create hypertext to link to this Website, but the link should not state or suggest any sponsorship or endorsement of your site by us. You are not eligible to use our trademarks, service marks, logos or any other marks or materials by the owner.
Privacy
We ensure to keep your information protected and understand that your personal information that you have shared with us are very important assets. If you object to share your personal information being transferred or used as per the Information Technology Act, 2000, you shall not be using this website.
Mandatory declaration – Seeds & Nutrients
By providing your personal information, you hereby admit that you are fine for all the purchased products being shipped to your given address. The products will be resold, bartered or sold in any way for profit or anti-national use. With this, you declare that all the products are to be treated with utmost respect and caution with not illegal activity being taken on.
Risk of loss
All the items are checked and shipped from our warehouse. We have a separate shipment contract and if any damage persists while receiving the product or risk of loss, the title for such products pass to you by the carrier for delivery of products.
Product Description
We try to post things accurately including the product description. However, we cannot warrant that the product description or other content posted on this website is accurate, reliable, complete, current or perfect. If a product mentioned on the website is not as per the given description, you shall return it back to us in unused condition.
Pricing/Typographical error
There may be typo error on the pricing or description on the website. In this case, treevayu.com holds the right to rectify changes and update the right price or detail. Also, treevayu.com holds the right to cancel the order and refund money back to its customer if the product is collected from you with 10-15 business days. The mode of refund will be same as per how you place the order
Grievance officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below
Our Contact
If you have a question or complaint, please write to us at shreyashecommerce@gmail.com or call us on +91-9373152320 from Monday to Saturday between 09:30 am to 06:30 pm (during national holidays our offices may remain shut). We will take this to our grievance officer on immediate notice.
Treevayu.com reserves all other rights